Administrator Requirements, Skills & Qualifications

The following common skills and qualifications are required of an Administrator:

  • Diploma or equivalent, a degree in Business Administration or relevant field preferred.
  • Experience in administrative services or related field.
  • More education, certifications, or experience is a major advantage.
  • Exceptional time management, interpersonal, and verbal and written communication skills.
  • Proactive, organized approach to multitasking.
  • Strong leadership skills.
  • Professional appearance, courteous manner, and clear, friendly phone voice.
  • Ability to remain calm and think clearly under pressure and successfully navigate or diffuse tense situations.
  • Understanding of accounting principles and bookkeeping software may be required.
  • Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc.

Note that this is not an exhaustive list of Administrator skill, qualifications and experience. Job requirements for specific Administrator roles may vary, depending on the industry and type of employer.


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