Receptionist Duties & Responsibilities

The role and function of a Receptionist includes the following duties and responsibilities:

Greet clients and visitors with a positive, helpful attitude.
Assisting clients in finding their way around the office.
Announcing clients as necessary.
Helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs.
Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans.
Answering, forwarding, and screening phone calls.
Sorting and distributing mail.
Hiring, managing and developing the junior administrative team.
Provide excellent customer service.
Scheduling appointments.
Preparing meeting and training rooms.
Answering phones in a professional manner, and routing calls as necessary.
Assisting colleagues with administrative tasks.
Performing ad-hoc administrative duties.

Note that this is not an exhaustive list of Receptionist duties and responsibilities. Job functions for specific Receptionist roles may vary, depending on the industry and type of employer.

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